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About us

You’re here because you believe that communication matters. So are we.

The small but dedicated team at Whitby’s has been helping individuals and organisations have successful international interactions for decades. We have a deep understanding of communication in all its forms, from interpersonal to team and B2B to academic, but our real passion lies in what we like to call “H2H” communication. Never heard of it? Not to worry.

It’s the type of communication that we think matters most but that sometimes gets lost in all the labels: H2H = human-to-human.

Because no matter what message you want to share, and how you want to share it, it’s the humans that you want to reach that matter. We can help you reach the people that matter to you.

Suzanne Whitby

Suzanne is endlessly curious about people and how they interact. Proudly South African and now based in Innsbruck, Austria, her journey began with a degree in linguistics and language, and her communication experience and expertise stems from 20+ years of designing and managing projects across a range of sectors across the globe.

A lively and adaptable communication trainer, professional facilitator, moderator, and conversation coach, Suzanne draws on wide variety of communication methodologies, facilitation frameworks, processes, tools and techniques to help people to get to the heart of communication challenges and overcome them. She is an empathetic and culturally-aware professional who adapts her communication style and approach to meet the needs of the many different clients she supports.

Suzanne is also the founder of SciComm Success, a training consultancy that helps scientists share their science.

Associates and partners

We regularly work partner with other trainers, facilitators, modersators and communication experts across Europe and internationally when the nature and scale of projects require a larger team. This allows us to be agile, flexible and responsive to your needs without the overheads of a larger organisation.

Whatever your situation, we’ll either be able to help you with your needs, or help you find someone who can.

Think a chat might be worthwhile?

It's always good to talk. That way, we can learn more about your specific needs, and we can give you some ideas about how we might work together.