by Suzanne Whitby | Jun 7, 2021 | Thoughts & insights
What do you take away from the inimitable Joel Pett’s cartoon? (© Joel Pett – for more of his work, see: https://www.kentucky.com/opinion/editorial-cartoons/joel-pett/.)...
by Suzanne Whitby | Feb 23, 2021 | Thoughts & insights
Like so many things, fostering a culture of communication has to start at the top. If leaders really want to have a two-way dialogue, they need to have an open-door policy, make time to listen, be open to new ideas, and not only act on good ideas, but acknowledge...
by Suzanne Whitby | Feb 21, 2021 | Thoughts & insights
If you have a meeting, hearing the voices of all attendees could be a game-changer. Of course, it depends on the meeting: if you’re delivering a state-of-the-nation talk to the company, perhaps you’re more interest in cascading information down rather than getting...
by Suzanne Whitby | Feb 19, 2021 | Thoughts & insights
The Karpman Drama Triangle defines the roles that people take on (and can switch between) in stressful, emotional or high-conflict situations. Dr Stephen Karpman identified three main roles that emerge: the persecutor, the victim and the rescuer. We can often find...
by Suzanne Whitby | Feb 17, 2021 | Thoughts & insights
You’re a creator. Perhaps you’re creating a new strategy, a product, a play, a novel, a team, or something completely different. You’re part-way through. You think you’re on the right track. And you have decided that you want to share your idea and get feedback and...