by Suzanne Whitby | Jun 7, 2021 | Thoughts & insights
What do you take away from the inimitable Joel Pett’s cartoon? (© Joel Pett – for more of his work, see: https://www.kentucky.com/opinion/editorial-cartoons/joel-pett/.)...
by Suzanne Whitby | Feb 23, 2021 | Thoughts & insights
Like so many things, fostering a culture of communication has to start at the top. If leaders really want to have a two-way dialogue, they need to have an open-door policy, make time to listen, be open to new ideas, and not only act on good ideas, but acknowledge...
by Suzanne Whitby | Feb 21, 2021 | Thoughts & insights
If you have a meeting, hearing the voices of all attendees could be a game-changer. Of course, it depends on the meeting: if you’re delivering a state-of-the-nation talk to the company, perhaps you’re more interest in cascading information down rather than getting...
by Suzanne Whitby | Feb 19, 2021 | Thoughts & insights
The Karpman Drama Triangle defines the roles that people take on (and can switch between) in stressful, emotional or high-conflict situations. Dr Stephen Karpman identified three main roles that emerge: the persecutor, the victim and the rescuer. We can often find...
by Suzanne Whitby | Feb 17, 2021 | Thoughts & insights
You’re a creator. Perhaps you’re creating a new strategy, a product, a play, a novel, a team, or something completely different. You’re part-way through. You think you’re on the right track. And you have decided that you want to share your idea and get feedback and...
by Suzanne Whitby | Feb 15, 2021 | Thoughts & insights
The good news is that there are loads of interesting models, but which model you choose to use depends on what you are trying to achieve. If you want to give feedback on work-in-progress—a creation of some sort—you might want to take a look at Liz Lerman’s deceptively...
